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⚙️ Advanced & Account Settings


  1. Can I integrate Insights data with my CRM?
    Yes, via the Webhook feature—contact your Customer Success Manager for setup.
  2. How do I reset my password or regain access to my account?
    Use the password reset link on the login page or contact support if your account is inactive.
  3. Can I manage user permissions or add new team members?
    Yes, administrators can manage users via the backend under the organisation settings.
  4. Where can I find definitions for markets and categories?
    Visit the Help Hub for detailed explanations of how markets and categories are structured.
  5. Who do I contact for technical support or product training?
    Reach out to your assigned Customer Success Manager or use the contact details on the portal.